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Hard lessons of merging software

TechnologyFirst users of information technology may win an early lead but slower competitors obtain equipment and software that outstrips the first generation in performance. That lesson is writ large in the experience of traditional bricks-and-mortar banks which were among the first businesses to computerise their processing. They chose systems that were state of the art in their day but now fall far short of the latest packages...more

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The focus of attention in the frontline  May 26

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