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A marriage of culture and technology
 Knowledge, as the saying goes, is power. Knowledge is also elusive and the task of tying it down, encoding it and distributing it is tricky. It is a problem that information experts, consultants, and now IT vendors, are attempting to solve under the heading of knowledge management. ...more
THE ROLE OF IT:
Connecting people - both through IT and face-to-face
People in the information technology industry sometimes behave as if knowledge management is something they have just invented. They forget that theories of knowledge management were developed by a number of modern management writers, including Karl Eric Sveiby, Karl Wiig, Tom Stewart, Ikujiro Nonaka and Hirotaka Takeuchi. ...more
COMPETITIVE INTELLIGENCE:
The need for vigilance in the information battle
Knowledge Management is about spreading information throughout a corporate body. But there has to be a limit to what is disseminated and how far that information goes. Some information has to be kept hidden from the competition. In business, a lot of energy is spent in the field of competitive intelligence. This is a grand title for what is often a mundane task. ...more
DAN WAGNER OF DIALOG:
Computers can collect data but they cannot interpret it
If knowledge management attracts a lot of sceptical comment it is because the term has been abused by the IT industry. KM actually has solid foundations in libraries of printed matter. Understanding that as human knowledge grew, so the ability to mix and match elements of that knowledge became increasingly difficult is a good starting place for a KM service. ...more
PRINCIPLES AND ETHICS:
How to nurture those 'eureka moments'
Knowledge management is a tough technology to define and it appears that defining the principles and ethics that should govern the deployment of knowledge management systems is an even harder job. ...more
VISUAL DATABASES:
Rapid pace of e-business raises need for clear vision
Knowledge management within any organisation is a complex affair. Not only must the right information be provided to the right person at the right time, but it must also be in a format that enables easy understanding. ...more
BUSINESS INTELLIGENCE:
A fundamental pillar of knowledge - and of wisdom
Business intelligence is a term coined by independent analysts Gartner Group in the late 1980s. It was defined then as "the class of applications and tools by which end-users without a high degree of computer literacy may access, analyse and act upon information". ...more
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