It would be easy to dismiss "knowledge management" as yet another abstract marketing tag that the information technology industry coins regularly to sell more computers, more software and more services. But while the IT industry is certainly driving the campaign to highlight the benefits of knowledge management, technology is only one of several elements needed to make it work.

BUSINESS
Knowledge is the key, whatever your sector
THE INTERNET
Companies filter flood of information
ORIGINS
From the ancient Greeks to modern databases
KNOWLEDGE OFFICER
Buzzword has already made a lot of enemies
RETRIEVAL
Taking the paranoia out of knowledge acquisition
DATA
Companies haunted by fate of the ancient mariner
BUSINESS BENEFITS
Return on investment is difficult to quantify
TECHNOLOGIES
Wide range of tools for hot industry issue
Case Studies
UNIQEMA
Global diversity makes CKO role vital
VENTANA
Help at hand for those who recoil from meetings
BP AMOCO
'Shared learning' from the US Army
GRANADA
New system helps speed up search for TV footage
CKJE
Creative solution to fashion industry problem
AIRBUS
Knowledge-based techniques speed aircraft design

Granada

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case  study

BP Amoco


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