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| Service suppliers start making right calls to their Cinderella customers | | Long neglected by telcos, small - to medium-sized businesses increasingly want enhanced voice and data services, remote diagnostics, reliability, efficiency and all the facilities that big companies take for granted Read | |
| The SME value chain |
 Expanding net services
Telecommunications companies are aiming to provide the SME with a full growth path to electronic commerce | |
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| Online bandwidth exchanges |
 Rapid new connections
Bandwidth is expected to follow a shorter timeline to liquidity than any other current traded commodity | |
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| Voice over IP networks |
 Dilemma for traditional networks
Although it is still early days for internet telephony, the technology has great potential for cost savings in corporate networks | |
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