BT Business Advice - The Panel
KARL EDWARDS - e-Business Strategy Director, BT Government
Published: August 7 2001 10:57GMT | Last Updated: February 6 2002 16:11GMT
Karl Edwards Karl, who joined BT from NTL in 1997, recently assumed the role of e-CRM development manager within BT Stepchange. One of his key roles is to help to co-ordinate and develop BT Government's CRM strategy across the various government sectors.

Karl was previously Emerging Technologies Director for a finance client within BT Syncordia Solutions. He worked alongside the client to lead the development of its business propositions, and assisted BT teams with defining internal strategy.

Specialism: e-CRM